Privacy Policy


At ROLAND REMOVALS we are committed to protect your privacy. This Privacy policy had been updated in May 2018 according to GDPR standarts. ROLAND REMOVALS & TRANSPORT SERVICES LIMITED is a company registered in England and Wales (reg. number 06422426 reg address 103 Brighton Road, East Ham, London, E6 6AR) This Privacy Policy relates to the information collected and used in connection with the ROLAND REMOVALS website and services. By visiting our website and using our services, you are agreeing to the terms & conditions of this Privacy Policy.

Information we collect

The information that we may collect allows us to improve your shopping experience. When you fill a conact form, you will be asked to provide us with certain information, like your name, email address, postal address and other related details. We refer to all of this information as “Personal Information.”

We may collect usage Information by using cookies. Cookies are small packets of data that a web site stores on your computer’s hard drive so that your computer will “remember” information about your visit. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still visit the Site, but may not be able to use some areas of the website and services.

Cookies automatic data collection may be performed on our behalf by our services providers.

How We Use Your Information

We may use the personally identifying information collected on this website for the following purposes:
To respond to your requests/inquiries and to provide you with the services, to contact you about changes, products or services you are receiving and for billing and delivery purposes. We do keep invoices for 6 years for accounting purposes.
We may also use your information to help improve/ update any areas of our website, and may use cookies to customize your user experience.
We may also share your information and purchase history with third parties, such as suppliers, marketing resources (Google, MailChimp) and courier companies (Royal Mail), hosting providers, payment gateway companies (PayPal) in order to select the best products and provide an appropriate service for you. Any of the third parties that are given access to your personal information is contractually obligated to maintain the confidentiality.
We may disclose personal Information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law.

How We Protect Your Information

We take commercially reasonable steps to protect the personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.

Accessing and Modifying Account Information

You may update the information that is stored in your user account in by visiting or by emailing us at

Also you can request to delete or to download your information by emailing us at

Your Choices:

If you wish to stop receiving promotional e-mails, you may do so through your user account or by emailing with “Unsubscribe” in the subject field. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email.


This Site may contain content, services, advertising and other materials that link to web sites operated by third parties. We have no control over those other sites, and this Privacy Policy does not apply to them

Changes to This Privacy Policy

We may change this Privacy Policy from time to time, and will post any changes on the website as soon as they take effect. By accessing the website after we make any such changes to the privacy policy, you are agreeing to accept any changes that are made. Please refer back to this Privacy Policy on a regular basis.